Your cat’s wellbeing is our top priority. Miami Cat Sitting & Home Care provides professional, feline-focused care backed by hands-on experience and specialized training.

We are certified in Pet First Aid and CPR, Fear Free certified, and experienced in caring for cats with a wide range of needs, including seniors and those requiring medication.

In the event of an emergency, you can feel confident knowing your cat is in capable, prepared hands, with clear communication and thoughtful care every step of the way.

• For most cats, we recommend at least one visit per day to ensure their health, safety, and overall wellbeing while you’re away.

  Many cats benefit from two visits per day, especially those who are social, on a wet food schedule, or need medication.

  We’re always happy to help you choose the right visit frequency based on your cat’s routine and needs.

We require at least one visit per day to ensure your cat’s safety, health, and overall wellbeing while you’re away.

Kittens under one year of age require a minimum of two visits per day to support their higher energy levels and care needs.

Every cat has unique needs, and we’ll guide you toward the best fit based on your cat’s routine, personality, and level of care required.

For current clients:
Send us a message through your client portal, and we’ll help you adjust or create a care plan that fits your upcoming trip.

For prospective clients:
You can schedule a phone consultation directly through our online calendar [Schedule Your Consultation], and we’ll walk you through the options together so you feel confident moving forward.

Yes—every new client begins with a complimentary Meet & Greet.

This visit allows us to meet you and your cat, walk through your home, and learn your cat’s routine, preferences, and any special care needs.

During this visit, we’ll:

• Review feeding, litter care, and daily routines
• Learn your cat’s favorite spots, toys, and behaviors
• Locate supplies and go over any special instructions
• Collect keys, fobs, or access details

After your Meet & Greet, everything is managed through your private client portal—making it easy to schedule visits, communicate directly, and stay connected to your cat’s care while you’re away.

Yes—secure access to your home is needed so we can care for your cat while you’re away.

We’ll arrange everything during your Meet & Greet to make the process simple and stress-free.

Most clients choose to provide a key, fob, or building access details for us to keep on file, so everything is ready for future visits and you never have to think about it again.

If needed, we offer a Key Pick-Up & Drop-Off service to make the process even more convenient.

For added peace of mind, we are background checked, insured, and bonded, and your home’s security is always handled with the utmost care.

We recommend booking as early as possible to secure your preferred visit times. Once you’re an established client, your scheduling needs are prioritized, and we work to accommodate both planned travel and last-minute requests.

Drop-in visits can be accommodated on shorter notice, while overnight stays are more limited due to the dedicated time reserved in your home.

For the best experience:

• Drop-in visits are typically booked at least 3 days in advance
• Overnight care is best booked 7 days in advance
• Holidays should be scheduled at least 10 days ahead, as availability fills quickly.

If your travel plans shift before your service begins, you can easily update your visit schedule directly in the client portal.

If your return is delayed while you’re away, simply reach out—we’ll extend care seamlessly to ensure your cat is supported until you’re home safely.

For last-minute requests (within 48 hours), contact us directly – established clients are prioritized and accommodated.

Yes—you’re welcome to request a preferred time of day, including morning, afternoon, or evening visits.

All visits are scheduled within a 2-hour arrival window to allow for travel time and the needs of all cats in our care.

If you have specific timing needs—such as coordinating with your travel schedule—you can add notes directly to your service request in your client portal. We review these details carefully and do our best to plan visits accordingly.

If timing is especially important for your cat’s routine, feel free to reach out and we’ll help create the best schedule for their care.

Your peace of mind is our priority. Through your client portal app, you’ll receive real-time updates, including notifications when your sitter arrives.

At the end of each visit, you’ll receive a detailed visit report card with a GPS check-in, visit timer, personalized notes, photos, and short video clips—so you can see exactly how your cat is doing.

You can also communicate directly with your sitter in real time through the app. Your cat’s care details, home access instructions, and visit information are all securely stored in your portal, so everything your sitter needs is already in one place.

To keep things simple and seamless, a valid credit card is kept on file to reserve your services.

Once your visits are scheduled, your invoice is prepared and payment is automatically processed prior to the start of service—no additional steps needed on your end.

You can view your upcoming invoices at any time through your client portal, and you’ll receive a confirmation as soon as your payment is completed.